# How do I cancel Densy Plus?

> An admin cancels in Plan & billing under Manage subscription. You keep Plus until the end of the period you've paid for, then your organization is on the Free plan. Nothing is deleted.

Source: https://densy.io/en/help-center/how-to-cancel-densy-plus  
Last updated: 2026-11-04

Only admins of your organization can cancel. If you're not an admin, ask one in your team.

## Cancel

1. Click your profile picture or initials in the top right and choose **Plan & billing**.
2. Click **Manage subscription**. Stripe opens in a new tab.
3. Cancel the subscription there.

Back in Densy, your plan shows **Cancelled** and the date Plus ends. Until then, nothing changes. To keep Plus after all, open **Manage subscription** again before that date.

A free trial or a referral bonus period ends by itself, so there's nothing to cancel. If you clicked **Subscribe now** during the trial, your plan says when billing starts: cancel in **Manage subscription** before that date and you won't be charged.

## What happens when Plus ends

Your organization goes back to the Free plan. Nothing is deleted: projects, products, files, visuals and the links you've shared with clients all stay.

What you notice is the Free limits:

- **Storage** drops to 3 GB. Files over it stay, but you can't add new files to a project's files until you're under it. Usage is recounted every night, so after deleting files you can upload again the next day.
- **Team members**: nobody loses access. You can't invite anyone or reactivate a member while members and pending invitations together reach 3.
- **Custom product specs** you made stay; you can't add new ones over 4.
- **Atrium credits** drop to 5 a month, **Product details from a URL** to 24 and **Background removals** to 12.
- Your logo disappears from client links, PDFs and emails.
- Links you've already shared keep their permissions; new links get the Free ones.

To come back, click **Upgrade to Plus** on **Plan & billing**. Everything is where you left it.

Monthly fees aren't refunded for the rest of the period, unless the law says otherwise: see the [Terms of Service](https://densy.io/en/terms-of-service). If something went wrong with a payment, see [What do I do about a billing problem?](https://densy.io/en/help-center/billing-problems)