# What happens to my data when I delete my account?

> Deleting your account or organization deletes its data right away and for good. What to export first, what gets deleted and what we keep.

Source: https://densy.io/en/help-center/what-happens-to-data-after-account-deletion  
Last updated: 2026-11-03

Deleting your account or an organization is permanent. Densy deletes the data itself, not just your access to it, and you can't get it back. How to delete is in [How do I delete my account or organization?](https://densy.io/en/help-center/how-to-delete-densy-account)

## Export what you need first

Once you've confirmed, there's nothing left to download. Save what you want to keep beforehand:

- Export your rooms, or on Densy Plus whole projects, to PDF or a spreadsheet. See [How do I export a room or project to PDF or a spreadsheet?](https://densy.io/en/help-center/how-to-export-project-to-pdf)
- Download the project files and Atrium images you need.

You can also request a copy of your personal data at [info@densy.io](mailto:info@densy.io).

## What happens when you confirm

- The organization and everything in it is deleted right away: projects, rooms, products, files, Studio boards, Atrium visualizations, tasks, chat messages, clients and the product library.
- Client links and Atrium share links stop working, and unused Atrium credits are lost.
- If you deleted your account, you're signed out, your profile goes too and our emails stop.

We keep only invoices, as the law requires.

## If you just stop using Densy

Your account stays. Under our Terms, a Free account may be closed after 90 days without activity. If we close an account, you get 30 days to download your data.