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How do I get help with Densy?

Última actualización 3 de noviembre de 2026

Help is in the bottom-right corner of every page in the app: the round button.

The help menu open in the bottom-right corner of Densy, with Chat with us highlighted

Chat with the Densy team

  1. Click in the bottom-right corner.
  2. Choose Chat with us and write your question in the chat window that opens.

You don't need to say who you are: the chat already has your name and email. If you're reporting something that doesn't work, see What should I do when something goes wrong in Densy? for what to include.

The same menu also opens the Help Center, Book an online meeting to pick a time with our team, and Join Slack community, where other Densy users can help.

Other ways to reach us

  • By email at support@densy.io.
  • On Home, under Need a hand?, click Chat with us.
  • In the Help Center, click Chat with us under Still need help? or the button. There the chat doesn't know who you are, so mention the email you sign in with.