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What should I do if I encounter an error?

Last updated Mar 19, 2026

If you experience an error in Densy, please contact our support team.

Describe the issue in as much detail as possible, ideally including the steps that led to the error. This helps our team diagnose the problem more quickly.

With your permission, our team may temporarily access your account to investigate the issue and help resolve it. We will do our best to fix the problem as quickly as possible.